The Root Cause of Responsibility

Recently, a Canadian woman has decided to sue the Canadian government after her passport was revoked in Kenya.  While the facts of the case are still coming out, apparently her lips didn’t match that of her photo.  And whose fault is that?  The government? http://www.canada.com/Woman+stranded+Kenya+seeks+over+passport+dispute/1916529/story.html While it may be that the government wasn’t perfect in [...]

Be a Blogger

While listening to the inspiring, challenging book, What Would Google Do by Jeff Jarvis, I got angry listening to the writer’s conflict with Dell and their lack of good, appropriate response.  I felt the author’s experience, from all the times that businesses have abused my information, trust, loyalty or lack of choice.  While I have [...]